How it works

Six steps. You'll always know which one you're on.

From the first eligibility check to your residency card: one named case manager, and a dashboard that shows what's done, what's next and who's on it.

  1. 1

    Sign up and check your eligibility

    Create your account, add the people applying with you and see your fixed fee. For the Digital Nomad and Non-Lucrative visas, a two-minute quiz checks you qualify before you commit.

  2. 2

    First payment and your case manager

    Your first instalment activates your case. A dedicated case manager introduces themselves within 48 business hours and books an onboarding call to walk you through the timeline and your checklist.

  3. 3

    Upload your documents

    Your checklist is built for your visa and your family. Each document has clear instructions, and every file you upload gets a badge: accepted, needs changes or in review — with comments you can reply to.

  4. 4

    Sworn translations

    Accepted documents go to a certified sworn translator. Most services include translations up to an allowance per adult; anything above it is quoted in your dashboard first.

  5. 5

    Submission and follow-up

    We prepare the forms for you to sign and submit your application — or prepare your full file for your consulate appointment with a review call. If the authorities ask for anything, we answer within the deadline.

  6. 6

    Approval and settling in

    After approval you get guides for registering your address, getting your TIE residency card and anything else your visa needs. We'll remind you when it's time to renew.

Your dashboard

Manage your entire visa journey in one place.

Manage documents, track progress, talk to your case manager, and stay organised throughout your application.

Application progress tracking

See exactly where you are, what's been completed, and what you may need to do next.

Secure document uploads

Upload and keep your application documents securely in one place, with feedback on each file.

Personalised task list

A checklist tailored to your visa type and the stage you're at.

Direct communication

Message your case manager and get every important update in your dashboard.

Payments

See every instalment, and pay securely online when it's due.

Your AI assistant

Ask about your visa and your own file, any time of day.

Find out in minutes if you qualify.

A case manager confirms your route before you pay anything.